Equotix One Features

Inventory management has never been easy.
Until now.

No matter the size or stage of your business, Equotix One's all-in-one and easy-to-use platform will provide you with all the tools you need to manage your products and orders across all the platforms you are selling in.

Multi-channels Integration

Seamless integrations with major eCommerce platforms and websites

Get instantly connected within a few clicks! No need for retrieving of API keys, no jumping through hoops just to get the integrations set up, no technical knowledge or expertise required.

We are integrated with the following major eCommerce marketplaces and platforms, and we're constantly working to expand our integrations.

Shopee Qoo10 Lazada OpenCart Xero

Shopify coming soon!

Integrations with Shopee, Lazada, Qoo10, OpenCart, Equotix POS, and Xero, with more to come.

List items across major eCommerce marketplaces to expose your business to larger markets.

Centralised management of multiple sales channels without having to log on to multiple accounts.

Centralised and synchronised inventory management across all sales channels.

Quick and easy integration within a couple of clicks. No complex processes to go through.

Easily list, modify, delist items on your sales channels through Equotix One.

Generate, print, and email your own customised invoices and receipts.

Manage and process all of your orders across multiple sales channels through Equotix One.

Built-in point-of-sale (POS) system without having to pay for a separate system.

Built-in integration with Xero accounting software.*

Built-in fleet management system to manage and track your own in-house delivery fleet.*

Built-in packing assistant feature to boost efficiency and accuracy in packing of orders.*

* Available for subscription.

Multi-locations Management

Manage your physical warehouses & brick-and-mortar stores

Manage inventory from all your warehouses and stores together with your online eCommerce sales channels and platforms - all from one single centralised interface.

Easily manage and organise your inventory across multiple warehouses, storage locations, and physical stores.

Overview of your inventory stock levels for each location so you can keep track of your stock.

Add and remove locations at any time.

Transfer inventory stock between multiple locations.

Low inventory stock level warning and notifications for each location.

Use our built-in point-of-sale system at your physical stores.

Products & Inventory Management

Boost your product and inventory management efficiency

Synchronise your items and stock levels across all platforms and stores. Easily list your products on your sales channels without even logging in.

List and synchronise your products easily on major eCommerce marketplaces and platforms.

Automatic synchronisation of your inventory stock levels across all sales channels and locations.

Easily update your products across all sales channels only once.

Centralised management of all products that your business is selling.

Easily edit your product descriptions and add images to them.

Set your product selling prices, cost prices, and location prices to have a clear overview of your profit margins.

Track your product's total added quantity, total deducted quantity, average cost, and pool cost.

Each sales channel can have different product details for the same product.

Setup markup values for your products for each sales channels.

Assign reserved quantity to prevent overselling.

Batch updates - mass update multiple products across sales channels at one go.

In-built support for product variants, options, and bundles.

Assign SKUs, model, and barcode numbers to your products for identification.

Link up brands and categories to all your products.

Import and export all your products using excel files.

Create purchase orders and easily coordinate your purchase orders with your suppliers.

Manage your suppliers internally through Equotix One.

Perform stock additions, stock deductions, and stock transfers to keep track of your inventory stock level.

Enforce inventory integrity to prevent direct modification of item quantity.

Low inventory stock level warning and notifications.

Orders Management & Reporting

Process orders and generate reports from one centralised interface

With Equotix One, you can manage, track, and process all your orders, customers, and credit notes across all sales channels and platforms.

Track and manage all your orders from all your sales channels in one place.

Manually add new orders for offline sales and transactions.

View and update shipping methods and tracking numbers for your orders.

Automatically lock orders to prevent changes after a set number of days.

Orders with customer comments are highlighted to you.

Generate, print, and email customised invoices and receipts for your orders.

Manage your customers from all your sales channels in one place.

Assign customers to customer groups and customise price markups and markdowns for selected groups.

Create and manage credit notes for refunds, mistakes or discrepancies in your transactions.

Easily generate reports such as items sold, items balance, items cost/price, and orders.

Export your orders into an excel file to see a broad overview of your orders.

Generate and export your reports into an excel file for processing.

Gross Turnover (GTO) submission.*

* Available for subscription.

Customer Service & Support

Need help? Feedback? Questions?

We're here for the long haul - no automated responses, no outsourced customer service and support team, no ignoring of tickets and enquiries. Our technical support team and sales team will always be there when you need help.

Free complimentary software training and guidance is provided when you sign up with us.

Customer support helpdesk is available Mondays to Fridays, 9am to 6pm.

Guaranteed response time within 1 working day.

No automated response from our support helpdesk.

We do not outsource our customer support service to third-party vendors.

Telephone support is provided for Professional plan and above.

Configurations & Others

Every business has its own unique workflow

Configure Equotix One the way you want. Customise it to fit your business workflow and processes. From languages to currencies to user management, we got your needs covered.

Multi-currencies supported with automatic updates for the latest exchange rates.

Multi-languages supported - translate your items and expand your business into new markets.

Manage and store all your images on Equotix One for use across all sales channels.

Create multiple user profiles for your staff to manage your stores.

Control access permissions and privileges of your users to grant or restrict them from performing certain functions, such as modifying or deleting records.

Automatic tracking and monitoring of user activity and history, such as stock transfers, additions, and deductions from sales channels and locations.

Ready to optimise your business?

Streamline your business operations and scale your business with us today!

Full access. No credit card required.